ePOS

Table management

  Capability of splitting orders
  Serving order management
  Management of stand-up customers with letter linking for easy order recognition
  Reservations management
  First/second dishes, tables seats, delays
  Partial payment 

Wireless order taking

  Offline POS operation when disconnected from the server (always-on)
  All POS operations accessible through the PDA
  Compatible with Android, iOS, Windows Phone, Windows CE/mobile  

Order management

  Change of order type, e.g. from delivery to take-away or to table
  Item cancellation and quantity dispatch to the kitchen recording reason and user
  Complete order history log (which user and what)
  Addition of order item which doesn't exist in the menu, with description, price and comment
  Capability of issuing a receipt any time
  Preset discounts, partial or full with user access rights e.g., personnel discounts, treats etc.
  Info concerning remaining portions (e.g. cooked meals), remaining quantities for drinks (e.g. vodka) and remaining quantity of consumables (e.g. sticks, straws, etc.)
  Combo menu management 

Store plan

  True display of the area and arrangement of the store
  Clearly table marking for table status monitoring e.g. available, served etc.
  Display and management of more than one orders in each table
  Reserved or inactive table
  Table plan rearrangement on the POS interface  

Kitchen monitors & printers

  Order dispatch to kitchen monitors or printers
  Order routing is fully parametrized, depending on order type and time of dispatch
  Ability to reprint and add delays for each item  

Receipts & invoices

  Connection to cashier and fiscal printer
  Issue of receipt, invoice and aggregated balance reports
  Order ticket management
  Address list printing
  Receipt customization to your corporate identity 

Cash register management

  Cashier and personnel management, registering of all financial transactions
  Cash register remote monitoring
  Control, registering and transaction cross-check  

Telephone call management

  Call recognition
  Entry of multiple telephone numbers and addresses per customer
  Pricing period management
  Customer orders and preferences history
  Automatic insertion of customer's last order
  Order pickup from store  

Delivery

  Programming and monitoring of order execution and delivery
  Order dispatch, with or without customer info e.g. hospitals, companies
  Future delivery order management
  Address display and area of responsibility on digital map  

Drivers management

  Order assignment to drivers, manually or via barcode
  Independent mechanism for order assignment with the use of barcode scanner
  Complete display of deliveries, with duration and drivers' money collection  

Immediate sale (take-away)

  Fast customer service process
  Management of multiple orders simultaneously
  Item search through barcode scanner
  Weighted items 

Statistics and reports

  Hourly, monthly and yearly reports for sales and items
  Graphical display of statistics
  Export of customer statistics to excel (transactions, frequency, top customers etc.)
  Customer data for SMS and brochure sending
  Reports for cancelled orders, returns per reason and user
  Discount reports per discount type, customer etc.
  Report generator (tool for customized report creation) 

Mobile manager

  Reports and accessibility to the system from your mobile phone (cash register and transactions, plan of tables, personnel time cards etc.) 

Inventory

  Management of inventory, raw materials & consumables
  Food and beverage costing
  Automatic reorder suggestion for inventory adequacy
  Purchase management
  Inventory recording on wireless PDAs 

Customer Management - CRM

  Customer loyalty programs
  Customer transactions history
  Gift cards
  Management of discount and credit limits per customer  

Users and personnel management

  Access to the system depending on user roles
  User access rights for each command
  Personnel time cards and shift management
  System access via password, magnetic card or fingerprint reader
  Full user transaction log  

Cash register management

  Cashier and personnel management, registering of all financial transactions
  Cash register remote monitoring
  Control, registering and transaction cross-check 

Color - size

  Easy item search by color/size on the POS terminal and efficient inventory management  

Weighted items

  Management of weighted items with printed barcodes or weighing at the sales points  

Wholesale

  Covers all wholesale processes from customer order up to invoicing with personalized prices per customer
  Partial dispatch and invoicing of orders  

Traceability

  Traceability system for purchase, storage, processing, production and delivery
  LOT management directly on the POS station  

Receipts & invoices

  Connection to cashier and fiscal printer
  Issue of receipt, invoice and aggregated balance reports
  Receipt customization to your corporate identity 

Future orders

  Future order management with aggregate daily production report
  Capability of order delivery to retail and wholesale customers 

Statistics and reports

  Hourly, monthly and yearly reports for sales and items
  Graphical display of statistics
  Export of customer statistics to excel (transactions, frequency, top customers etc.)
  Customer data for SMS and brochure sending
  Discount reports per discount type, customer etc.
  Report generator (tool for customized report creation) 

Mobile manager

  Reports and accessibility to the system from your mobile phone (cash register and transactions, plan of tables, personnel time cards etc.)  

Inventory

  Management of multiple warehouses and storage facilities
  LIFO, FIFO, AVERAGE costing methods
  Ordering to suppliers and replenishment monitoring
  Inventory recording on wireless PDAs  

Customer Management - CRM

  Customer loyalty programs
  Detailed information for each customer with orders history
  Gift cards
  Price lists per customer and credit limits 

Users and personnel management

  Access to the system depending on user roles
  User access rights for each command
  Personnel time cards and shift management
  System access via password, magnetic card or fingerprint reader
  Full user transaction log 

  Quick return on investment due to saving on resources
  Extremely user-friendly
  Operation in network environment
  Compliance to all effective legislation and regulations
  State-of-the-art technology
  Immediate support
  Flexible back office data export
  Coverage of all special needs of food & beverage and retail stores
   Connection to PMS reception management systems
   Multi-level user access rights
     Significant information for decision support
    Quick usage and data entry  

  Compatible with all Windows versions (XP - v.10)
  Touch screens with all-in-one noiseless CPU
  1D and 2D barcode scanners
   Printers for issuing receipts and order tickets
      Handheld wireless PDAs for ordering and inventory check
   Monitors for kitchens and preparatory rooms
   Fiscal printers
   Cash registers
   Network connection devices - routers - access points
      Uninterrupted Power Systems (UPS)